Privacy Policy

Effective date: 9 November 2026

This policy explains what personal data Raseem Alistratijia Company (شركة رسيم الاستراتيجية, "Raseem", "we") processes, how and why we process it, and how you can have it deleted. It applies to raseem.consulting and to our apps and integrations on Meta platforms, including WhatsApp, Facebook and Instagram.

Who is responsible for your data

Raseem Alistratijia Company, حضارة, حي الفيحاء, جدة 22251, Saudi Arabia.

Data we collect

Data you give us through our contact form: your name, organization, email address, phone number (optional), area of interest, message, and the language you used.

Data from Meta platforms, when you message us or use our app or integration on WhatsApp, Facebook or Instagram:

• your name or profile name, phone number, and account or app-scoped identifier;
• the content of messages and any files you send us;
• message details such as time and delivery status;
• any other data you allow through a permission shown when you connect.

Data collected automatically when you visit our website: IP address, browser and device details, pages requested, and date and time. Our hosting and security provider processes this to deliver and protect the site. Our web pages also load fonts from Google, which receives your IP address.

Cookies and browser storage: we do not use advertising or analytics cookies. Your browser stores your language and display preferences on your own device. Our security provider may use strictly necessary cookies to protect the site.

How and why we use data

• To reply to enquiries and messages: we save contact form submissions and related conversations in our customer records system so our team can respond and follow up.
• To provide and discuss our consulting services, and to manage our relationship with clients and prospects.
• To send messages through WhatsApp that you requested or agreed to receive.
• To keep our website and systems secure, and to prevent spam and abuse.
• To meet our legal obligations.

We use data obtained through Meta platforms only for these purposes and in line with Meta's terms. We do not sell it, and we do not use it for advertising profiling or to determine anyone's eligibility for housing, employment, insurance or credit.

Who we share data with

We share data only with providers that help us run our business, for these purposes, and as law requires:

• Cloudflare: website hosting, delivery and security.
• Odoo: our business and customer records system.
• Microsoft: business email.
• Meta: when you communicate with us through its platforms, Meta also processes data under its own policies.
• Google: web fonts, as described above.
• Government or regulatory authorities: when the law requires it.

These providers may process data outside Saudi Arabia, with safeguards as required by applicable law.

How long we keep data

We keep personal data only as long as needed for the purposes above, unless the law requires us to keep it longer. We delete data when you ask us to, subject to the exception described below, and when we no longer have a legitimate business need for it.

How to request deletion of your data

Anyone can ask us to delete their data, including data received through Meta platforms. To do so, use our contact form and write "Data deletion request" in the message.

Give your name and the email address, phone number or Meta account you used with us, so we can find your data. We will not ask for your password.

We will delete your data, instruct our providers to do the same, and confirm to you within 30 days. If the law requires us to keep any of it, we will tell you what we are keeping and why, and delete it once that requirement ends.

If you connected a Facebook account to our app, you can also remove the app from your Facebook settings under "Apps and Websites". Doing so stops further access; contact us as above to have data we already hold deleted.

Your rights

Under Saudi Arabia's Personal Data Protection Law and other applicable laws, you may ask to be informed about how we process your data, to access or receive a copy of it, to correct it, or to delete it. You may also withdraw your consent at any time, including by telling us on WhatsApp that you no longer wish to receive messages. You may complain to us, or to the Saudi Data and AI Authority (SDAIA).

Security

We protect data with encrypted connections, access controls and reputable providers. No system is completely secure, but we will act promptly and notify you and the authorities where the law requires if a breach affects your data.

Children

Our services are meant for organizations and are not directed at children. We do not knowingly collect children's data. If you believe a child has given us data, contact us and we will delete it.

Changes to this policy

We will post any changes on this page and update the effective date.

Contact us

For any privacy question, use our contact form or write to Raseem Alistratijia Company, حضارة, حي الفيحاء, جدة 22251, Saudi Arabia.